Everything is written, timed and tested. You put your logo on it and run it for your clients.
| Course | Documents | Pages | Slides |
|---|---|---|---|
| Module 1 — What Good Looks LikeHalf a day. Managers write a one-page standard for a role they manage. | 11 | 64 | 30 |
| Module 2 — The Operating RhythmHalf a day. Managers design a week that holds and send the invites. | 11 | 58 | 25 |
Each module contains the same eleven documents, as print-ready PDF and as editable Word or PowerPoint.
Module 1. A written one-page standard for a real person they manage: outcome, quality bar, decision rights, escalation triggers. A conversation script rehearsed aloud twice. A signed seven-day commitment naming a person and a date, copied to their own manager.
Module 2. A real week audited, four protected slots designed — the one-to-one, the team touchpoint, the decision window, the monthly look-up — and the calendar invites sent before they leave the room.
Costed against a room of twelve first-time managers. The earlier three-hour version was about twenty-five minutes optimistic and is no longer used.
| Time | Block | Format |
|---|---|---|
| 0:00–0:18 | Open — both boundaries, the repeated correction | Facilitator + 90 seconds of silent writing |
| 0:18–0:30 | Teach — the Four Loops, then the diagnosis drill | Facilitator + 4-minute table drill |
| 0:30–0:55 | Exercise 1 — the Assumption Audit | Individual 10 → pairs 10 → plenary 5 |
| 0:55–1:05 | Break | |
| 1:05–1:40 | Teach + model — the One-Page Standard | Worked example built live |
| 1:40–2:15 | Exercise 2 — write your Standard | Individual 22 → pair review 13 |
| 2:15–2:22 | Short stretch break | |
| 2:22–2:52 | Exercise 3 — rehearse the conversation | Triads: 3 rounds of 8, then a second pass |
| 2:52–3:10 | Commit, copy to the job aid, close | Individual, signed and sent |
Laura Martis, PMP. Five training curricula built from scratch, including a 300-page prevention curriculum still in use at an inpatient facility. More than 500 facilitated counselling and didactic groups. BS Public Health — psychology and program development. Former Marketing Manager and Luxury Director at Berkshire Hathaway HomeServices. Owner of a licensed home care agency in Florida.
Cadre was written for our own supervisors first, and run in a real room before it was offered to anyone.
One firm, one year. A full day for twenty people bills $2,600 to $7,000, so the first license costs less than one delivery day.
The Conversation Planner is free and it is one real page out of Module 1. Run it with a client this week.